4/10
While the location is fantastic. Our experience with vacasa was not. Aside from the musty, smoky, cover-up smell. It took the management company 4 days to respond to our request for a pillow. There were only three pillows to sleep on in the unit said it's slept 4. The humidifier didn't work. The pillow they brought after four days of requests, was absolutely disgusting. Completely yellow with stains. I have photos to prove everything. We were brought a Vicks vapor steamer to replace the humidifier. It was not worth the box it came in. There was never an attempt to correct the smell. We had asked for an air purifier and never received one. My children slept at our friends condo in the same building, as to not be bothered by the smell. The location made up for a lot of the issues as we did not need to stay in the unit but to sleep, because we had friends in another unit in the building. I would not recommend this place for families, or anyone sensitive to smells.
Greg S.
Se hospedó 7 noches en febrero de 2025