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Opiniones de Casa Wahh

4 out of 5
Casa Wahh
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 87 de 107 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 107 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 107 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 107 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 107 opiniones" "

9.6/10

Limpieza

9.8/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eric

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy amplio y agradable lugar.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Juan Carlos

Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

Guillermo Ernesto

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Nunca me enviaron como entrar a la casa tarde 1 hora esperando que me abrieran, se suponia que me enviarian un correo con instrucciones y este nunca llego, pesimo intente llamar a Hotels.com y decia que estaban teniendo problemas con sus lineas
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ruben

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy bien acondicionada la propiedad. El lugar es muy seguro y la ubicación esta super bien. Muy recomendable!!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Rodrigo

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Iguaito a las fotos
Muy buena ubicación 100% igual a como se ve en las fotos y con la sorpresa que puedes acceder a un spa del condominio donde tiene alberca, jacuzzi frio, jacuzzi caliente y sauna.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Elias

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
El departamento es muy bonito, tiene todas las comodidades que podrías necesitar, está cerca de un supermercado, restaurantes y puntos importantes en Tulum. Además es muy seguro asi que puedes dormir tranquilo.
Se hospedó 4 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 6 oct. 2023
Estimado Elias, Muchas gracias por haber elegido Casa Wahh para alojarte durante tu última estancia en Tulúm. Estamos felices de saber que disfrutaste tu estancia con nosotros, esperamos recibirte nuevamente en un futuro cercano, un saludo!

10/10 Excelente

Gerardo

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
propiedad en un fraccionamiento con diferentes condominios, el concepto es bueno ya que tienen cierto respeto de coexistencia con la naturaleza, pero si no llevas auto no será buena opción ya que dentro del fraccionamiento no hay nada para comer o lugares para comprar, cerca hay una pequeño súper pero está carísimo, ejemplo un limón $15.00mx por piezaaa, el condminio wahh está bonito y bien cuidado, nosotros tuvimos una habitación con jacuzzi y alberca privada y sí está muy cómodo hasta para 6 personas adultas y todo lo necesario en el departamento.
Se hospedó 2 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 2 sept. 2023
Hola Gerardo,Antes que nada, muchas gracias por haber elegido Casa Wahh para alojarte durante tu más reciente estancia en Tulúm. Muchas gracias por haber tomado el tiempo de enviarnos tus comentarios; Esperamos tenerte con nosotros nuevamente en un futuro, muchas gracias!

10/10 Excelente

GABRIELA

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente relación costo beneficio, muy amables y atentos a nuestras necesidades. Excelente la limpieza del lugar
Respuesta de Casa Wahh Team, el 18 jul. 2023
Hola Gabriela, Antes que nada, muchas gracias por haber elegido Casa Wahh para alojarte durante tu más reciente estancia en Tulúm. Estamos muy felices de saber que disfrutaste tu estancia con nosotros. Gracias!

10/10 Excelente

Carmen

Viaje familiar
Es un lugar acogedor, limpio y tranquilo
Se hospedó 2 noches en junio de 2023
Respuesta de Casa Wahh Team, el 6 jul. 2023
Hola Carmen, Antes que nada queremos agradecerte haber elegido Casa Wahh para alojarte durante tu última visita a Tulúm. Muchas gracias por tomar el tiempo de enviarnos tus comentarios y feedback, estamos felices de saber que disfrutaste tu estancia con nosotros, muchas gracias!

10/10 Excelente

Yanaisy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful Place love love the atmosphere My family love love the place
Se hospedó 6 noches en junio de 2023
Respuesta de Casa Wahh Team, el 26 jun. 2023
Dear Yanaisy, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you took the time to send us your feedback; Kind regards.

10/10 Excelente

Carlos

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
El servicio
Se hospedó 2 noches en enero de 2023
Respuesta de Casa Wahh Team, el 26 ene. 2023
Estimado Carlos, Antes que nada, muchas gracias por elegir Casa Wahh para alojarte durante reciente visita a Tulúm, estamos felices de saber que disfrutaste tu estancia con nosotros, esperamos recibirte con nosotros nuevamente, saludos!

6/10 Aceptable

FERNANDO

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Kenneth

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Se hospedó 5 noches en mayo de 2024

2/10 Terrible

Crismery

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Daniel, sugarland

Le gustó: Condiciones de la propiedad
Nice y quiet
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Victoria, Newcastle

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Ireal Deshawn

Viaje familiar
Le gustó: Limpieza
Our water went out one night😩
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Anders

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Mark

Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Margaret

Viaje familiar
Le gustó: Limpieza
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Arianne élise

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Héléa

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Guidoson

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.
Se hospedó 5 noches en octubre de 2023
Respuesta de Casa Wahh Team, el 10 nov. 2023
Dear Guidoson,Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We appreciate you took the time to send us your comments and feedback, regards!

10/10 Excelente

Akeem

Respuesta de Casa Wahh Team, el 10 nov. 2023
Dear Akeem,Thank you so much for taking the time to sending your feedback.

10/10 Excelente

Pablo

Le gustó: Limpieza y condiciones de la propiedad
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Casa Wahh Team, el 10 nov. 2023
Dear Pablo,Thank you so much for taking the time of sending your feedback. We are more than happy to know you enjoyed your stay with us, regards!

10/10 Excelente

GINA, GREEN BAY

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Casa Wahh Team, el 6 oct. 2023
Dear Gina, Thank you so much for taking the time to send us your comments. We are more than happy to know you enjoyed your stay with us, regards!

8/10 Bueno

Whitney

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Se hospedó 4 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 29 ago. 2023
Dear Whitney, First at all thank you for choosing Casa Wahh for staying during your last visit to Tulum. We are sorry for the misunderstanding about the communal facilities; We are no longer offering those facilities to our guest in order to avoid this kind of situations, thank you so much for taking the time to send us your comments and feedback, regards!

10/10 Excelente

Gilberto

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Se hospedó 3 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 28 ago. 2023
Dear Gilberto, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoy your stay with us, regards!

10/10 Excelente

Massiel

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 25 ago. 2023
Dear Massiel, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you taking the time to send us your feedback, regards!

10/10 Excelente

Jonathan

Le gustó: Limpieza y comodidad de las habitaciones
The most Honest Review
Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
Se hospedó 4 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 2 sept. 2023
Dear Jonathan,We really appreciate you had take the time to send your comments and feedback. We are more than happy to know you enjoyed your stay in Casa Wahh. Thank you so much again!

10/10 Excelente

dexter

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 21 ago. 2023
Dear Dexter, First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are very happy to know you enjoy your stay with us, regards!

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Uma surpresa agradavel
Incrível, a casa é perfeita
Se hospedó 3 noches en agosto de 2023
Respuesta de Casa Wahh Team, el 17 ago. 2023
Querida Jane,Muito obrigado por tomar o tempo para nos enviar seus comentários e feedback. Ansioso para recebê-lo novamente em um futuro interior, cumprimentos!

10/10 Excelente

Ilda

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Anel was great! She was always very helpful. The condo was nice and cool.
Se hospedó 5 noches en julio de 2023
Respuesta de Casa Wahh Team, el 8 ago. 2023
Dear Ilda, Thank you so much for taking the time to send us your comment and feedback. Looking forward welcome you with us again, regards!

10/10 Excelente

Natalia C

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was stunning!! Super secure. There is a gorgeous restaurant in the middle of residency great for Pics. At night is a total vibe. Honestly 10/10
Se hospedó 4 noches en julio de 2023
Respuesta de Casa Wahh Team, el 31 jul. 2023
Dear Natalia, Thank you so much for taking the time to send us your comments and feedback.We are very happy to know you enjoyed your stay with us. Regards!

10/10 Excelente

Maria Elena, La jolla

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property is beautiful and the staff is outstanding. The only thing that would have improved our stay is if the pool was closer and not attached to the restaurant.
Se hospedó 4 noches en julio de 2023
Respuesta de Casa Wahh Team, el 31 jul. 2023
Dear Maria Elena, Thank you so much for taking the time to send us your comments and feedback.We are very happy to know you enjoyed your stay with us. Regards!

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
We loved Casa Wahh. It was perfect for our family. The only thing that would have made it slightly better is towel hooks. Perfect place!
Se hospedó 2 noches en julio de 2023
Respuesta de Casa Wahh Team, el 23 jul. 2023
Dear Kimberly, Thank you so much for taking the time to send us your comments and feedback. We are happy to know you enjoyed your stay with us, regards!

10/10 Excelente

Stéphane

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very good communication
Se hospedó 2 noches en julio de 2023
Respuesta de Casa Wahh Team, el 18 jul. 2023
Dear Stephane,First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

10/10 Excelente

Mia

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staying at Casa Wahh was such a great experience. The apartment was cleaned very well in preparation for our arrival. We enjoyed the fact that we had plenty of space for everyone to spread out. Anel, the hostess, was simply amazing. She made sure that we had everything that we needed, and she was so easy to reach via WhatsApp if we had any questions or requests. We liked that the apartment is located in an area that was very safe. We also enjoyed being able to easily walk to shops and restaurants in the area. An added perk of staying at Casa Wahh was the fact that we had access to the spa facilities at Tuuch, which was a quick 3 minute walk away. If we visit Tulum again, we will definitely stay at Casa Wahh.
Se hospedó 20 noches en junio de 2023
Respuesta de Casa Wahh Team, el 18 jul. 2023
Dear Mia,First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

8/10 Bueno

Matthew

Viaje en grupo
Le gustó: Limpieza y servicios
Anel was amazing and kind. The property itself is VERY beautiful. The only downside to Casa Wahh was that the shower head didn’t really pour out any water and it was very light pressure. Other than that. I enjoyed my stay. Thank you Anel!
Se hospedó 3 noches en mayo de 2023
Respuesta de Casa Wahh Team, el 1 jun. 2023
Dear Matthew, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate your feedback. Looking forward welcome you again in an inner future. Regards!

10/10 Excelente

Mark

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de Casa Wahh Team, el 1 jun. 2023
Dear Mark, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate your feedback. Looking forward welcome you again in an inner future. Regards!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023
Respuesta de Casa Wahh Team, el 20 abr. 2023
Dear guest, Thank you so much for taking time to send us your feedback!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We travelled as family 2 adults 2 kids (16years). Perfekt accomodation, with all you need. Full kitchen, 2 bedrooms, spaceous Livingroom, WiFi, balcony...etc. The SPA is remarkable! If we had a wish: keep the sunbeds tidy (birdpoop) and provide more of them. Will return definitely. Contact-Person Enel is super-kind and always reachable. Thank you Enel and to the whole team (cleaning, night-guard and all not mentioned) also a big THANX!!
Se hospedó 7 noches en abril de 2023
Respuesta de Casa Wahh Team, el 20 abr. 2023
Dear Robert, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

10/10 Excelente

Cierra, Elyria

Le gustó: Limpieza y condiciones de la propiedad
Let me start by saying I rarely write reviews. Casa Wahh went above and beyond for our group of 12 ladies. Anel helped with arranging transportation, gave us ideas on places to visit and communicated timely. I will absolutely bring my family back to stay. The spa is a minute away and was the most relaxing atmosphere. The ruins and shops are close by as well. This was a bachelorette party and Casa wahh offered a private chef. we took advantage of this option the last night and had an amazing dinner on the roof top. what a vibe!!!! I have been to Mexico three times and this was one of the best! Thank you so much Anel and Casa wahh for making my bachelorette vacation amazing, you have no idea how much i appreciate you! See you next year :)
Se hospedó 3 noches en marzo de 2023
Respuesta de Casa Wahh Team, el 27 mar. 2023
Dear Cierra, First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you took the time to send us your comments. Thank you so much!

10/10 Excelente

Evelyn Gabrielle

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Paradise found! I would definitely stay here again, the penthouse was simply amazing. Anel, the receptionist, was the perfect coordinator for our trip. The private rooftop pool was something else- a refreshing oasis!
Se hospedó 4 noches en febrero de 2023
Respuesta de Casa Wahh Team, el 5 mar. 2023
Dear Evelyn, Thank you so much for taking the time to send us your comments, it means a lot to us; We are more than happy to know you enjoyed your stay with us, regards!

10/10 Excelente

Anet

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Casa Wahh’s beautiful and well equipped apartment was exactly what we needed to unplug from work in a metropolis. Fully surrounded by nature, the apartment offered the quiet and private environment we were looking for. The private pool and the outer bathtub made it truly special. We were also welcomed by the lovely Anel, who was most helpful and attentive, being available to answer our questions at any point prior and during our stay. She also provided great recommendations of what to do in town. Just an amazing place right in the middle of paradise. Highly recommended.
Se hospedó 3 noches en febrero de 2023
Respuesta de Casa Wahh Team, el 1 mar. 2023
Dear Anet, First at all thank you so much for taking the time to send us your comment; We are so happy to know you enjoyed your stay with us. Warm Regards.

10/10 Excelente

aaron

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Your own apartment with private pool and jacuzzi. Plus security and host speaks English and is available for all emergencies. Supermarket around the corner. They have EVERYTHING too.
Respuesta de Casa Wahh Team, el 15 ene. 2023
Dear Aaron, Thank you so much for taking the time to share your comments and feedback; We are more than happy to know you enjoyed your stay with us, regards!

10/10 Excelente

Natani

Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing place. Feels like a Spa. Gorgeous decoration.
Respuesta de Casa Wahh Team, el 2 nov. 2022
Dear Natani, Thank you so much for taking the time to send us your comments and feedback. We are more than happy to know you enjoyed your stay with us. Looking forward welcome you with us again, regards!

6/10 Aceptable

Refugio

Se hospedó 2 noches en octubre de 2022
Respuesta de Casa Wahh Team, el 18 oct. 2022
Dear Refugio, Thank you for choosing Casa Wahh for staying during your last visit to Tulum; We are working to become better for all our guest, kind regards!

8/10 Bueno

Suney Catherine

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very roomy, nice smelling. Felt secure. Only issue - jets in pool were not working. I would still stay here again.
Se hospedó 3 noches en octubre de 2022
Respuesta de Casa Wahh Team, el 18 oct. 2022
Dear Suney, Thank you for choosing Casa Wahh for staying during your last visit to Tulum; We are working to become better for all our guest, kind regards!

10/10 Excelente

Roderich

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent property, great safe community, not far from the beach and center of Tulum.
Se hospedó 4 noches en septiembre de 2022
Respuesta de Casa Wahh Team, el 21 sept. 2022
Dear Mr Roderich, First at all, thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us and to receive your feedback. Looking forward welcome you again in an inner future, regards!