Hoteles de 4 estrellas en Riviera Maya

“Muy buena atención del personal, meseros Muy atentos , siempre con mucha atención Los felicito ”

“Le falta que los carritos esten mas pendientes de los huéspedes”

“Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our...